Email Setup Guide

Step-by-step instructions to configure your UAE email on any device or platform.

Email Setup Process

Incoming Server (IMAP)

imap.gmail.com

Port: 993 (SSL)

Outgoing Server (SMTP)

smtp.gmail.com

Port: 587 (TLS) or 465 (SSL)

Authentication

Your full email

e.g., you@khalifa.ae

Gmail Web Access

Access your UAE email directly through Gmail

1

Go to Gmail

Open your web browser and navigate to mail.google.com

2

Enter Your Email Address

Type your full UAE email address (e.g., yourname@khalifa.ae) and click "Next"

3

Enter Your Password

Enter the password that was sent to you via email when your account was created

4

You're All Set!

Your UAE email is now accessible through Gmail. You can send, receive, and manage emails.

Microsoft Outlook

Configure your UAE email in Outlook desktop or web

1

Open Outlook Settings

Go to File → Add Account (desktop) or Settings → Add account (web)

2

Enter Email Address

Type your full UAE email address and click Connect

3

Choose Google Account

Select "Google" when prompted for the account type

4

Sign In & Authorize

Sign in with your UAE email credentials and allow Outlook access

5

Done!

Your UAE email will sync automatically with Outlook

Apple Mail (Mac)

Set up your UAE email in Apple Mail on macOS

1

Open System Settings

Go to System Settings → Internet Accounts → Add Account

2

Select Google

Choose "Google" from the list of account providers

3

Sign In

Enter your UAE email and password, then authorize Apple Mail

4

Select Mail

Make sure "Mail" is checked, then click Done. Open Apple Mail to see your inbox.

iPhone / iPad

Add your UAE email to iOS Mail app

1

Open Settings

Go to Settings → Mail → Accounts → Add Account

2

Select Google

Tap "Google" from the list of email providers

3

Sign In

Enter your UAE email address and password

4

Enable Mail

Toggle on Mail (and optionally Contacts, Calendars), then tap Save

Android

Set up your UAE email on Android devices

1

Open Gmail App

Open the Gmail app → tap your profile icon → Add another account

2

Select Google

Choose "Google" as the account type

3

Sign In

Enter your UAE email address and password

4

Accept & Sync

Accept the terms and your email will start syncing automatically

Troubleshooting

Can't sign in?

Make sure you're using the correct email address and password. Try resetting your password if needed.

Emails not syncing?

Check your internet connection and ensure IMAP is enabled. Try removing and re-adding the account.

Two-factor authentication issues?

If 2FA is enabled, you may need to generate an app-specific password for third-party mail clients.

Can't send emails?

Verify your SMTP settings: smtp.gmail.com, Port 587 (TLS). Ensure your account is active and not suspended.

Still Need Help?

Our support team is available to assist you with email setup.

Contact Support Email Us